About us

Q: What is Zengoda?

Q: What makes Zengoda different?

Q: What is so special about the brands and products available through Zengoda?

Q: Do the brands you sell produce their collections in factories in less developed countries?

Delivery & Shipping;

Q: How long will it take to get my package?

Q : What shipping methods are availbale?

Q: Do you ship internationally?

Q: Where do you deliver and how much does it cost?

Q: I have a query about my order, what the best way to contact someone?

Q: How do I place an order on your website?

Q: What should I do if the item I have just received is faulty or damaged?

Q: Will I be charged customs and import duties?

Q: I’ve ordered items from multiple brands, will I have to pay for multiple shipping costs?

Q: Do I need to sign for my order?

Q: My order hasn’t arrived, can you help?

Q: How can I exchange my order?

Q: Will my delivery fee be refunded if I change my mind?


Q: What payment methods are accepted?

Q: Can I pay over the phone?

Q: Is it safe to shop at Zengoda?


Q: Which size should I choose?

Q: What if I have a question that hasn’t been answered above?