Most Asked Questions

Options for Every Budget: Vintage rugs are often considered high-priced items. However, at Zengoda.com, you can find vintage rugs in various price ranges to suit every budget. Even with a small budget, you can acquire a special piece for your home.

Worldwide Free Shipping: We offer free worldwide shipping on all orders over 50 USD. So you can safely bring the vintage rug you want to your home.

Same-Day Shipping: Your orders are shipped the same day after payment confirmation. So you can start using your new rug at home as soon as possible.

Expert Team Support: If you are unsure about choosing a vintage rug, our expert team can provide personalized recommendations to help you choose the most suitable rug for your needs.

Secure Shopping: You can shop safely on Zengoda.com. All your payments are encrypted and your information is secure.

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Your payment is safe with us. At Zengoda, we use Shop Pay to process transactions, which provides a secure and reliable payment experience. You can shop with confidence knowing your financial information is protected.

Your orders will be shipped directly to you from our warehouses in Türkiye and Morocco, straight from the manufacturer.

We want you to be completely satisfied with your purchase. If you need to return your rug, you can do so within 30 days of receiving your order. Please review our return policy for detailed information on how to initiate a return. Our goal is to ensure your shopping experience is smooth and worry-free.

Once you place an order with Zengoda, we prioritize your satisfaction by preparing your order immediately. Your rug will be packaged and shipped on the same day, ensuring you receive it as quickly as possible.

You can reach us through the contact section on our customer service online chat.

Here's how your carpet order gets to you.

You can find options to suit every taste and budget at Zengoda.com, such as classic, modern, hand-woven, or machine-made.

At zengoda.com, we works with local artisan and master rug and rug manufacturers. Rugs are affordable because unnecessary markups are eliminated. Rugs are sourced directly from the producers and offered to consumers at fair prices.

What are your shipping and payment options?
Zengoda.com offers various payment options such as cash on delivery and secure credit card payments, as well as fast shipping.

The expert team at Zengoda.com can provide personalized recommendations to help you make the right decision.

We offer free shipping USA on all orders over 50 USD.

Your orders will be shipped the same day after payment confirmation.

Yes, you can use the tracking number sent to you to track the status of your order.

Yes, you can easily return the product you are not satisfied with. For more detailed information about our return conditions, please contact customer service.

If you are not satisfied with the product, you can initiate a return process and receive a refund.

All vintage rugs sold on Zengoda.com have been examined by experts and their authenticity is guaranteed. However, if you are still curious, our expert team can provide you with detailed information.

The most popular rugs include persian rugs for their natural and value, vintage rugs for easy care, and runners, which are versatile and more affordable.

Vintage (at least 20 years old) and antique (over 100 years old) rugs are more expensive due to the craftsmanship and the resources involved in their creation.

Rug size depends on the room’s dimensions, its purpose, and furniture layout. Measuring the room and rug, and making a sketch can help find the right size. You can also consult rug size guides or an zengoda expert.

The most commonly used material is wool. Wool is naturally antibacterial and protected by lanolin. It is durable, long-lasting, and soft.

Common weaving techniques that determine texture and pile height include hand-knotting, flatweaving, hand-tufting, hand-looming, and machine weaving.

Hand-knotted rugs are durable because each knot is tied by hand, ensuring a strong and long-lasting structure. Each rug is unique.

For rug placement, it’s common to center the rug and leave 1-2 feet of space between the rug and the walls. Most of the furniture should sit on the rug, at least the front legs.

Vintage rugs are often handmade and carry the labor and experience of many years. Additionally, factors such as the age, size, pattern, material, and overall condition of the rug affect its price. However, you can find options for every budget at Zengoda.com.

Whether you're looking for a stylish rug for a small space or a large rug to cover a spacious living room, you can find rugs in all sizes and patterns at Zengoda.com.

All rugs sold on Zengoda.com are produced according to high-quality standards, ensuring they will last for many years.

Vacuum properly. Vintage rugs require special care. Different cleaning methods should be applied depending on the material and condition of the rug You can learn detailed care information about the rugs you will buy from Zengoda.com from our expert team.

Vintage rugs are often handmade and carry the labor and experience of many years. Additionally, factors such as the age, size, pattern, material, and overall condition of the rug affect its price. However, you can find options for every budget at Zengoda.com