Chestnut Brown Leather Flat Sandal, Women, Hemera

How to choose right Fibo Sandal & Slipper size

Sizing: We use European sizes (36-41 size )but due to the handcrafted nature of the sandals, we recommend to measure your feet to make sure you pick the right ones.

If your feet are a bit wide, we will recommend you to go one size up to ensure more comfort. If you are still indecisive about which size suits you better, please contact us. We would love to give you personal assistance on your purchase.

• Measure from heel to shoe
• If your foot size standart size please choose above size chart
• If your foot size fatter then standart size please choose the bigger one size
• If your foot size thinner then standart size, plase choose normal s one size
• If you are in between sizes we suggest sizing UP

Items you orders are shipped to you directly by our independent brands, using DHL,UPS, USPS,TNT,FEDEX tracked delivery. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can use this number to track your package on the shipping carrier's website.

Shipping & Delivery
Delivery Time

Standard Delivery 4-7 Business day
Express Delivery 1-3 Business Days

Free shipping over 75 USD | --> Subscribe for %10off + Free Delivery

See Shipping Delivery price

We will notify you of any shipping updates. more details visit Shipping delivery price page

Return & Refunds

We're happy to accept returns for items that are unworn or unused. Simply reach out to us at info@zengoda.com | or Request a return directly

Kindly provide your order number within five (5) days of delivery and return the item(s) to us within a total of 14 days (must arrive at our designated return address within 14 days from the delivery date). Please note that shipping fees are non-refundable.

Customers are responsible for covering the cost of return shipping, and we recommend using a trackable and fully insured shipping method to prevent any potential loss during transit.

Before sending your returns, it's essential to contact us first. Please review and adhere to our product return policy for a smooth and hassle-free process.

If your return meets our criteria, the refund amount will be credited back to the original payment method used for the purchase or to your account.

Please remember that the brand from which you made the purchase bears responsibility for every return.

Please note that every return is the responsibility of the brand from which you made the purchase

Cancellations

If your order has not yet been shipped, you can request cancellation within working hours on the same day as your purchase. Address changes can be accommodated before your order is shipped. Please contact us directly at info@zengoda.com or chat with us, including your order number and name in the subject line.

More details visit our Order Shipping Delivery

Return Conditions:

To initiate a return:

1. Contact us via email (info@zengoda.com) or chat within five (5) days of delivery.
2. Ensure all items are returned in brand new condition: unused and unworn.
3. Ship the items back in their original packaging and condition.
4. Ensure items returned by mail are in their original packaging, including tags, box, pouch, and gift box.

More details visit Return Refund

We aim to make your return experience as smooth as possible. If you have any questions, please feel free to reach out to us.

We cover duties and taxes for shipments to USA, Canada, Germany, Europe, UK, UAE and Australia. Please note that there may be additional duties and taxes on shipments to other countries that are not listed above. Zengoda does not have any control over these fees, and we cannot advise as to what the costs will be as they vary by country.

More information duty & tax visit our Zengoda Help pages