Turkish Vintage Rug, 5'6" x 10'1", Red,Black

It's essential to keep your rug clean by regularly vacuuming to eliminate dirt and grime buildup. Depending on the frequency of use, a monthly vacuuming schedule may suffice to maintain its condition. However, be mindful not to overdo it, as excessive vacuuming can accelerate wear and tear on the delicate fibers and knots. If your vacuum cleaner is equipped with a suction attachment, it's preferable to use that instead of a rotary vacuum for gentler cleaning.

Every few months, it's a good practice to flip your rug over and vacuum the underside to dislodge any embedded grit from its foundation. Additionally, rotating your rug once a year can help distribute wear evenly across its surface, prolonging its lifespan.

For a thorough cleaning every 3-5 years, we highly recommend entrusting your rug to professional hand-washing services. Avoid steam or dry cleaning methods, as they can potentially cause irreversible damage. Hand-washing involves the careful application of a pH-balanced shampoo, meticulously worked into the fibers with a soft-bristled brush, followed by thorough rinsing. This meticulous process may need to be repeated several times to ensure the best results.

In the unfortunate event of spills, it's crucial to act swiftly by blotting the affected area until dry, avoiding the temptation to add liquid which can worsen the stain. For expert stain removal, seek immediate assistance from an Oriental rug specialist. Remember, moisture tends to migrate along the fibers, particularly in rugs with horizontal weaves like flatweaves, potentially exacerbating the issue if not addressed promptly.

Items you orders are shipped to you directly by our independent brands, using DHL,UPS, USPS,TNT,FEDEX tracked delivery. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can use this number to track your package on the shipping carrier's website.

Shipping & Delivery
Delivery Time

Standard Delivery 4-7 Business day
Express Delivery 1-3 Business Days

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Return & Refunds

We gladly accept returns for unworn or unused items. Just contact us at info@zengoda.com | or Request a return directly

Please provide us with your order number within five (5) days of delivery. Return the item(s) to us within 14 days in total. (must arrive at brand's own return address within 14 days from delivery date). Shipping fees are non-refundable.

Buyers are responsible for return shipping costs. We are not responsible for returns/exchanges that may get lost in transit. We always suggest our clients use a trackable and fully insured method of shipment.

It is important to contact us first regarding returns. Do not send your returns without contacting us first. Please kindly review and follow our product Return policy and Jewelry policy guide for a smooth and hassle-free process.

Please note that every return is the responsibility of the brand from which you made the purchase

See Restocking Fee Policy for Jewelry item orders

Cancellations

You may request a cancellation within same day working hours of purchase.  An address change could be applied any time before your order has shipped.  Please contact us directly at  info@zengoda.com or chat with us with your order number and your name in the subject line. 
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The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for:

Conditions of Return

To make return the item(s);

• Firtsly You have to contact us via e-mail (info@zengoda.com) or chat within five (5) days of delivery,
• All items must be returned in brand new condition; unused and worn.
• The items must be shipped back in their original condition and packaging.
• Items returned by mail must be in all original packaging (tags, box, and pouch , Gift box included)

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